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Orders placed before 11:00 a.m. have a higher chance of being delivered within three working days. Generally, we aim to have all orders dispatched within a maximum of 5 working days of receipt. In most cases, as previously mentioned, orders are ‘out the door’ within three working days. If there is a likelihood of additional delay, we will advise you using either the email or telephone number you have provided.

Saturday Deliveries: All our prices exclude shipping within the UK Mainland (Free on orders above £50) from Monday to Friday. Highlands & Islands, we charge a small additional fee for delivery. We can provide Saturday deliveries before 1 pm to many parts of the UK, but we require the order to be received by us by 11 am on a Wednesday. This would require an additional surcharge to be paid before dispatch. Highlands & Islands, we can only do weekday deliveries.

Billy Tong currently markets its products exclusively to the UK, and our prices do not include the cost of delivery. This is calculated when you go to checkout and is dependent on your location. If you require any of our products to be shipped outside the UK, please don’t hesitate to contact us by email at mark@billytong.com for pricing information.