Orders placed before 11 am stand a higher chance of being delivered within three working days. Generally, we aim to have all orders dispatched within a maximum of 5 working days of receipt. In most cases, as previously mentioned, orders are ‘out the door’ within three working days. If there is a likelihood of additional delay, we will advise you using either the email or telephone number you have provided.

Saturday Deliveries: All our prices include free shipping within the UK Mainland (on orders above £24) from Monday to Friday. Highlands & Islands, we charge for delivery. We can provide Saturday before 1 pm deliveries to many parts of the UK, but we would require the order to be received by us by 11 am on a Wednesday. This would require an additional surcharge to be paid before dispatch. Highlands & Islands, we can only do weekday deliveries.

Billy Tong currently only markets its products to the UK, and our prices include the cost of delivery within the mainland UK (excluding Highlands & Islands – a small extra charge). If you require any of our products to be shipped outside of the UK, don’t hesitate to contact us by email at enquiries@billytong.com for pricing.